PERSONAL DATA PROTECTION POLICY

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BitCask values your privacy and is committed to safeguarding the personal data of our users. This policy outlines how we collect, use, and protect your personal data when you visit our website, www.bitcask.com, or use our services. By accessing or using our website, you agree to this Privacy Policy.

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1. Organisation Responsible for Your Personal Data

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The personal data you provide when interacting with our website, www.bitcask.com, is controlled by:

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BC House Pte Ltd trading as BitCask Pte Ltd
Registration Number/ Unique Entity Number: 202205397M
Registered Office: 10 Raeburn Park, #03-01, Singapore 088702

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You can contact us at: hello@bitcask.com

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2. Data Protection Commitment

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At BitCask, we ensure the confidentiality and security of your personal data. We comply with the Personal Data Protection Act (PDPA) of Singapore and adopt the necessary measures to protect the data we collect from unauthorised access, alteration, disclosure, or destruction.

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3. Data Collection and Purpose of Processing

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We collect and process personal data to provide you with services related to whisky cask investments. The personal data we collect may include:

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• Name and contact details (email, phone number)

• Address

• Company information (if applicable)

• Investment-related data (whisky cask selection, investment preferences)

• Financial data (for billing and transactions)

 

This data is used to:

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• Facilitate your whisky cask investment

• Manage account registration and communication

• Respond to your inquiries or requests

• Send you information about updates, promotions, and offers (if you consent)

• Process and execute investments, including payment processing

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By using our website or engaging with our services, you consent to the collection and use of your personal data as described in this Privacy Policy.

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4. Duration of Data Storage

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We retain your personal data for as long as needed to fulfil the purposes of processing or as required by law, including for any legal obligations or disputes. Personal data will be securely deleted or anonymised once it is no longer required.

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5. Data Security

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We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or alteration. These measures include encryption, secure servers, and access controls to safeguard your information.

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6. Sharing of Personal Data

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Your personal data may be shared with:

• Affiliated companies within the BitCask group for operational purposes

• Third-party service providers who assist with payment processing, marketing, or legal requirements (only with your consent or if necessary to fulfil our contractual obligations)

• Authorities, such as the Singaporean Government, when required by law

 

We will not sell, rent, or lease your personal data to any third parties for marketing purposes without your explicit consent.

 

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7. Data Subject Rights

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You have the right to access, correct, or request the deletion of your personal data held by BitCask. You can also request that we restrict the processing of your data or object to certain types of processing. To exercise your rights, please contact us at:

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• Email: hello@bitcask.com

• Mailing Address: BC House Pte Ltd trading as BitCask Pte Ltd, 10 Raeburn Park, #03-01, Singapore 088702

 

Please note that we may request proof of identity before fulfilling your request.

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8. Withdrawal of Consent

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If you have previously given consent for us to process your personal data for certain purposes (such as marketing), you may withdraw your consent at any time by contacting us at the email address provided above.

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9. Cookies and Tracking Technologies

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Our website may use cookies or similar technologies to enhance your experience, analyse traffic, and personalise content. You can control the use of cookies through your browser settings. For more information on cookies, please refer to our Cookie Policy.

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10. Changes to This Privacy Policy

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BitCask reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will become effective upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

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11. Contact Information

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If you have any questions or concerns about our Privacy Policy or the processing of your personal data, please contact us:

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BC House Pte Ltd trading as BitCask Pte Ltd
10 Raeburn Park, #03-01, Singapore 088702
Email: hello@bitcask.com

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12. Use of Images and Photography at Whisky Tasting Events

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At BitCask, we may capture photographs or videos during whisky tasting events or other related activities. These images or videos may include individuals who participate in these events.

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By attending or participating in any whisky tasting or similar events hosted or organised by BitCask, you consent to the use of your image, likeness, or voice in photographs, videos, and other recordings taken during the event. These images and recordings may be used for promotional purposes across various platforms, including but not limited to Instagram, LinkedIn, and other social media channels, as well as for marketing materials and on our website.

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If you do not wish to have your image or likeness used, please inform the event organiser or contact us in advance at hello@bitcask.com. We will make reasonable efforts to respect your wishes and avoid capturing or using your image.